SHIPPING
All items are shipped via U.S. Postal Service and take approximately 3-5 business days once items are shipped, tracking numbers will be sent to the email address provided with the purchase. Orders are processed within 7-10 business days before shipping. Shipping MAY take up to 7-14 business days.
Exotic Coutures isn’t responsible for any lost items. If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. Exotic Coutures does not hold responsibility for package that state have been delivered or listed as untraceable.
If items have not been received, they can be located by using the tracking number or contacting your local post office.
RETURNS & EXCHANGES
No refunds or exchanges. All sales final! NO EXCEPTIONS!
In the rare occasion a refund is issued ( on case to case basis, up to the owner) it will be minus 20% and minus the shipping cost! 20% restock fee and shipping is non refundable
Exchanges
No exchanges due to COVID.
For further information feel free to email us at [email protected]
Thank You!